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“The Hottest Brand Going”
 
Everything starts with the customer. - Louis V. Gerstner, Jr.
 
  No. 9 – November 2006
  Target or Blanket? The Wisdom of Narrowcasting
     
 

There’s a famous promotional products case study about a business owner who sent personalized pizza cutters in custom-made boxes to a dozen key decision-makers that he wanted to get appointments with. The boxes, which contained the pizza cutters and a letter, were delivered just before lunch along with (and here’s the kicker) a real pizza from a well-known pizza chain. He liked to say that the whole promotion cost him “about $350, including the tip.” Result: all 12 called and scheduled appointments.

Why spend nearly $30 per recipient on a promotion? Why not send out 200 or 300 items that cost a dollar or two apiece and increase your potential response twenty-fold?

It’s a fair question. And there are good arguments supporting both strategies. In the case above, the recipients were marketing executives at local firms who had been specifically chosen because of their business potential. Of the 12 appointments he got, 10 firms ended up doing business with him. He generated about a half million dollars in revenue from that initial $350 investment.

My point is that a “blanket” approach isn’t always the answer. Most people think of logoed items in terms of sheer volume – thousands of pens or calendars, hundreds of mugs, calculators or t-shirts – and that’s fine, but it’s not the only way to spend your money. Sometimes it makes more sense to specifically target key recipients and spend a higher amount on fewer people. It’s the same budget, but the results can be dramatically different.

We hope you find this promotional concept helpful. Feel free to pass it along! If you’d like to explore it further, give us a call at (800)545-5312 or send us an email.

 
 

Maggie Dodson Maggie@dodsoninc.com
Ken Brand
brands@hamilton.net

Bill Reynolds Bill@dodsoninc.com
Brian Durning
brands@hamilton.net
 
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